Help

A selection of questions and answers to solve all your doubts

ABOUT welcometopoole.co.uk

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WHAT IS welcometopoole.co.uk?

welcometopoole.co.uk is an online company that offers fast loans to solve, quickly and easily, those unforeseen events that affect our liquidity. We offer you from € 50 to € 1000 to be returned in 30 days in the case of mini-credits, being the way to request the credit completely online .

As a new customer , we ask you to register with us and verify your bank details. This will take a few minutes, but remember that the more information you provide us, the faster the response will be .

Once you are registered with us , and in case you need to request a new loan, the process will be much faster, and your application will be automatically approved . You will have a direct approval in record time!

HOW DO I CONTACT welcometopoole.co.uk?

You can contact us during our customer service hours from Monday to Friday from 08:00 to 20:00, also on Saturdays from 08:00 to 19:00 , and on Sundays from 10:00 to 15:00, at phone 301 259 6911 .

You can also send us an email to [email protected] or chat with our operators from our website.

HOW TO APPLY FOR A CREDIT

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HOW CAN I APPLY FOR A CREDIT?

It is very simple! If you are a first time customer, we will ask you to register with us . It will take a few minutes, but once you register, in case you need to use our services again, the process will be much faster and your credit application will be automatically approved .

HOW LONG DOES IT TAKE TO RESPOND?

At welcometopoole.co.uk we know how important speed is for you and we will always try to process your credit as soon as possible.

If your request has all the necessary information, within our customer service hours , it can be processed in just 15 minutes . Checked!

Once your request is approved , we will transfer your money in less than 15 minutes .

HOW MUCH MONEY CAN I REQUEST THE FIRST TIME ON MY CREDIT?

The first time , the maximum amount of money that we grant to new clients is 300 euros .

This is not an insured amount since at welcometopoole.co.uk we will take into account, apart from your needs, the information you have sent us to decide how much we can offer you.

WHAT REQUIREMENTS MUST I MEET TO REQUEST THE CREDIT?

Our minimum requirements to apply for a microcredit are as follows: Be between 21 and 65 years old, demonstrable monthly income , whether in payroll , unemployment or pension and not have any delinquency notes .

WHAT DOCUMENTATION DO I NEED TO PROVIDE TO APPLY FOR THE CREDIT?

To apply for a loan, you will need to provide an official identity document and proof of stable income. If necessary, our agents can request additional documentation from you.

HOW DO I CONTACT welcometopoole.co.uk?

You can contact us during our customer service hours from Monday to Friday from 08:00 to 20:00, also on Saturdays from 08:00 to 19:00 hours , by calling 301 259 6911 .

You can also send us an email to [email protected] or chat with our operators from our website.

DURING MY CREDIT

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HOW DO I KNOW WHICH DAY I HAVE TO RETURN THE CREDIT?

You choose the day on which you are going to return the credit that you can enjoy from 1 to 30 days after you request it. However, we will confirm the exact day in the contract that we will send you by email.

Likewise, if you have any questions about your credit, you can always contact us .

WHERE DOES MY CREDIT CONTRACT COME?

At welcometopoole.co.uk we like to take care of the environment 🙂 so we will only send you the contract by email . Likewise, if you want an invoice, you just have to ask for it!

HOW DO I RETURN THE MINI CREDIT?

If you want to pay with your debit card , you can do so in the client area of our website or by calling 301 259 6911 .

To return the credit you can make a bank transfer to the account: La Caixa : ES85 2100 3013 26 2200658395 Or make a deposit at the window or at an ATM. Do not forget to indicate your name and ID .

I CAN'T GO TO THE BANK TODAY, CAN SOMEONE PAY THE CREDIT FOR ME?

Of course, someone can pay the credit for you, the only thing that person has to do is put your name and ID in the concept of the transfer so that we know that this payment is yours.

I HAVE HAD AN UNEXPECTED AND I CANNOT RETURN THE CREDIT ON TIME. WHAT CAN I DO?

You can request an extension of up to 30 days . You can choose to extend your credit for 10, 15 or 30 more days. Access your account on our website or call us to process it. First of all, contact us . At welcometopoole.co.uk we highly value customer contact. It is very important that our operators can talk to you to find a solution that works for both of you.

HOW DO I CONTACT welcometopoole.co.uk?

You can contact us during our customer service hours from Monday to Friday from 08:00 to 20:00, also on Saturdays from 08:00 to 19:00 hours on the phone 301 259 6911 . Sunday from 10:00 a.m. to 3:00 p.m.

You can also send us an email to [email protected] or chat with our operators from our website.

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